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BC Hyrdo fast chargers

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Ryan Bullock Total posts: 4 Joined: 04/08/21
As a 2020 Soul EV owner I'd be interested in knowing who/how to get the BC Hydro fast charger network added into the map/nav. There's 70+ chargers now with plans to expand to something like 325 DC Fast Chargers by 2025. I've seen a some of them in my Map when in Vancouver/Lower Mainland but as a northern BC resident I don't see any of them come up. I usually have to manually enter all my charging locations and save them to my "Saved places" There's also a few rest areas that the Ministry Of Transportation and Infrastructure put chargers that aren't in the Map as well. Sorry for the long post. I know you can enter individual errors or ommisions to be added but it sure would be nice if the whole BC Hydro network of chargers could be added to get them all at once an update as they add more. Thank you, Ryan
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Posted: 10/03/21 2:36:19 PM
Luz Sevilla MODERATOR Total posts: 6 Joined: 02/22/21
Hello, we will be adding Canada charging stations network on the next map and software update, V15.5. You should wait for the update and then contact us at our toll free number: 888-757-0010 if you have any questions later on.
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Posted: 10/04/21 9:56:02 AM
Ryan Bullock Total posts: 4 Joined: 04/08/21
Luz Sevilla (MODERATOR) said:
Hello, we will be adding Canada charging stations network on the next map and software update, V15.5. You should wait for the update and then contact us at our toll free number: 888-757-0010 if you have any questions later on.
Perfect! Thank You
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Posted: 10/04/21 12:41:18 PM
Ryan Bullock Total posts: 4 Joined: 04/08/21
Luz Sevilla (MODERATOR) said:
Hello, we will be adding Canada charging stations network on the next map and software update, V15.5. You should wait for the update and then contact us at our toll free number: 888-757-0010 if you have any questions later on.
i was hoping to see BC Hydro Chargers on this last map update, but don't see them. i didn't notice if there are Flo chargers either. There are multiple BC Hydro, Flo and Ministry Of Transportation Chargers that are not present! Some of these Chargers have been active for more than 2 years PLUS many more under construction that should be active by the end of the year. Kind of seems pointless to have a "favourite" chargers feature when NONE of the ones anywhere near even show up. Thank you for your time, Ryan
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Posted: 11/13/21 2:20:01 PM
Luz Sevilla MODERATOR Total posts: 6 Joined: 02/22/21
i was hoping to see BC Hydro Chargers on this last map update, but don't see them. i didn't notice if there are Flo chargers either. There are multiple BC Hydro, Flo and Ministry Of Transportation Chargers that are not present! Some of these Chargers have been active for more than 2 years PLUS many more under construction that should be active by the end of the year. Kind of seems pointless to have a "favourite" chargers feature when NONE of the ones anywhere near even show up. Thank you for your time, Ryan
Hello, thank you for using the forum. I am sorry, but we are not able to troubleshoot issues on the forum. You are welcome to escalate with us via Help Desk Ticket under the FAQ>Contact Us section on the website. You can also chat with us online or call at 1-888-757-001 and we will be happy to help you troubleshoot this.
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Posted: 11/15/21 1:39:42 PM
 

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