2015 Rio Update

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Viewing "2015 Rio Update " Topic

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David Schellenberg Total posts: 2 Joined: 08/31/21	I just received my update on an SD card. I was under the impression that based on the model year of the car I would receive a USB drive as I DO NOT have an SD card slot on my head unit. Am I expected to copy the files to a thumb drive myself? Will the update still work? Reply Posted: 08/31/21 10:00:15 AM
Oliver C MODERATOR Total posts: 17 Joined: 02/24/21	David Schellenberg said: I just received my update on an SD card. I was under the impression that based on the model year of the car I would receive a USB drive as I DO NOT have an SD card slot on my head unit. Am I expected to copy the files to a thumb drive myself? Will the update still work? Hello David, As discussed in chat due to the OS not matching this update would not be compatible with the Gen 2 head unit installed within your vehicle. I should have a response within 24 hours regarding our previous discussion. As soon as I do I will email you and follow up there, as we do not do discussions via the Forums for issues like this. Reply Posted: 08/31/21 11:01:26 AM
David Schellenberg Total posts: 2 Joined: 08/31/21	Oliver C (MODERATOR) said: Hello David, As discussed in chat due to the OS not matching this update would not be compatible with the Gen 2 head unit installed within your vehicle. I should have a response within 24 hours regarding our previous discussion. As soon as I do I will email you and follow up there, as we do not do discussions via the Forums for issues like this. Wow, they have you covering all the bases. I thought this was more of a user community forum where a Kia owner such as myself might be able to provide help. I await your email. Reply Posted: 08/31/21 12:07:16 PM

Posts

David Schellenberg Total posts: 2 Joined: 08/31/21

I just received my update on an SD card. I was under the impression that based on the model year of the car I would receive a USB drive as I DO NOT have an SD card slot on my head unit. Am I expected to copy the files to a thumb drive myself? Will the update still work?

Posted: 08/31/21 10:00:15 AM

Oliver C MODERATOR Total posts: 17 Joined: 02/24/21

David Schellenberg said:

Hello David, As discussed in chat due to the OS not matching this update would not be compatible with the Gen 2 head unit installed within your vehicle. I should have a response within 24 hours regarding our previous discussion. As soon as I do I will email you and follow up there, as we do not do discussions via the Forums for issues like this.

Posted: 08/31/21 11:01:26 AM

David Schellenberg Total posts: 2 Joined: 08/31/21

Oliver C (MODERATOR) said:

Wow, they have you covering all the bases. I thought this was more of a user community forum where a Kia owner such as myself might be able to provide help. I await your email.

Posted: 08/31/21 12:07:16 PM